With TowneBank's "On Call" service, members can access their account information, twenty-four hours a day, seven days a week, through a personalized telephone service.

BENEFITS OF "ON CALL":

    . Convenient to members whenever they need account information.
    . System is very friendly and easy to use.
    . TowneBank family members are happy to walk members through the choices.
    . A quick-reference card is available to guide members through the service.


How to Access: Call 757-398-9555 if you live on the Southside.
Call 757-599-1755 if you live on the Peninsula.

PIN Numbers: Members are given an initial PIN (personal identification number) when they open up their TowneBank account. This PIN can be changed by the member through the "On Call" system.

Account Information: 1, 1 for Checking
1, 2 for Savings
1, 3 for CD's
1, 4 for Loans
1, 7 for Funds Transfers
(must be set up at branch first)

8 to repeat options
0 for Customer Service Representative
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